Position: Document Control & Engineering Support Specialist (EDMS / Projects)

Experience: 5–8 years of experience

Qualifications: Bachelor’s degree in engineering (Mechanical/Civil/ Equivalent) or related field

Location: Pune/Thane

Key Responsibilities:

  1. Tactical & Technical Project Document Control
    • Set up and maintain document repositories, including metadata structures, numbering systems, and filing protocols
    • Proficiency with Procore (targeting replacement of Aconex)
    • Manage document intake, version control, routing-workflow, and transmittals
    • Perform quality checks, audit and ensure compliance with standards and retention policies (inclusive of but not limited to PHMSA, DOT, BSEE, FERC, environmental records), IP (Intellectual Property) protection.
    • Provide user guidance and support for document control processes mainly for Oil & Gas Engineering / Construction Projects / Energy & Infrastructure Capital Projects including drawings, specifications, contracts, NDA’s, regulatory records for varied scales of projects
    • Routine tasks completed within ≤ 1 business day; urgent tasks per SLA
    • Achieve ≥ 98% metadata and filing accuracy
    • Always Maintain audit-ready compliance (ISO certification is a plus)
  2. Complex Issue Resolution (Tier 4 Support)

    • Trouble shooting & resolve advanced issues related to EDMS, integrations, metadata/taxonomy, permissions, and data migration
    • Perform root cause analysis and provide corrective action, lessons learned reports for major incidents
    • Coordinate with Project Management, Engineering, Document Controls Centre of Excellence, IT and project stakeholders, other vendors/service providers for data duplication or any other issue resolution, providing clear status/reporting (RACI alignment as applicable)
    • Acknowledge critical issues within 1–4 hours with a defined action plan
    • Ensure ≥ 95% issue resolution within SLA
    • Minimize recurrence through robust corrective actions
  3. M&A / Special Projects Support

    • Plan and execute document/data migration and system integrations
    • Perform bulk uploads/transfers ensuring alignment with taxonomy, metadata, and access controls
    • Validate completeness and accuracy post-migration
    • Deliver projects on time as per approved plan
    • Ensure zero loss of documents or metadata (validated through audit)
    • Maintain zero security breaches during data transfer
  4. Surge Support for Large Projects

    • Provide temporary staffing support during peak project demand
    • Rapid onboarding of resources aligned with organizational standards
    • Support scaling up/down based on project requirements
    • Deploy resources within ~5 business days (as per SLA)

Desired Skills:

  • 5–8 years of experience in document control, EDMS, and engineering support services
  • Strong experience with EDMS systems and document lifecycle management
  • Hands-on experience in CADWorx / piping drawings (for DSS scope)
  • Knowledge of metadata, taxonomy structures, and data governance principles

Tools & Systems:

  • EDMS platforms (e.g., Procore/Aconex, SharePoint, OpenText, etc.)
  • CAD tools such as CADWorx
  • MS Office Suite (Excel, Word, PowerPoint)

If you are interested to explore this opportunity, please share your updated resume at – careers@technosofteng.com

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